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Workplace Relations Services


Download full Workplace Relations pricing including manuals here.

Employee Handbook Sample

Food Safety Manual Sample

Workplace Health & Safety Manual Sample

Human Resources Manual Sample

Food Recall Plan Sample

Resuscitation Chart Sample

Policy Posters Sample

Food Safety Self-Assessment Guide Sample



We offer industrial relations services and products at a heavily discounted rate for members, however can also assist non-members; from Food Safety manuals to appearing in front of Fair Work Australia, we have all of your needs covered. See below for pricing, details and samples of some of our products.

Workplace Relations Team services include, but are not limited to the following…


Free for Members
Telephone and email advice in relation to workplace relations queries:

  • Relevant Award wage rates – covering both transitional and non-transitional rates

  • Interpretation of award terms and conditions

  • Explanations of the transitional arrangements and how the phasing provision will affect your business over the coming years

  • Advice on employer obligations in the employment arena

  • The Federal System of Industrial Relations

  • Information regarding the formal appointment of new staff

  • Unfair dismissals and counselling processes for terminating employment in a fair manner

  • Unlawful termination

  • Recruitment and selection techniques

  • Discrimination matters

  • Superannuation and Workers’ Compensation

  • Long Service Leave Calculations

  • Policies and Procedures (business, operational and legal) for your workplace.

As a member of the association you will also benefit from exclusive access to the member’s section of the NBIA website – where you will find full copies of the Modern Awards, as well as Award Summaries covering both transitional and non-transitional arrangements. Information is provided through fact sheets relating to Award Modernisation and transitional provisions, the Fair Work Information Statement, the National Employment Standards, the Fair Dismissal Code, Apprentices and Trainees, plus much more. You can also view and print templates, such as Appointment letters, and customise them to your business.


The Workplace Relations Team also contributes to the Australasian Baker publication, NBIA Update, as well as the Association’s fact sheets.


Fee for Service
The following professional services are available on a fee for service basis:

  • Representation in the Fair Work Australia Tribunal as well as other Tribunals and Courts

  • Drafting, negotiating and lodging Enterprise Agreements

  • Drafting Individual Flexibility Agreements (as provided for in modern awards)

  • The provision of industry specific in-housie training on Discrimination and Harassment, Termination of Employment, and Award Awareness, to list a few modules

  • Negotiations with unions or government inspectors

  • Wages Assessments – usually arising from an underpayment of wages claim

  • Industrial Relations Compliance Consultancy.

The Workplace Relations Team also offers a number of publications for purchase, such as the HR Manual, WH&S Manual, Food Safety Manual and Employee Handbook – with members receiving these items at a discounted rate. More information about the publications offered by the Workplace Relations Team can be obtained online or by contacting the association.


Workplace Health and Safety

The Workplace Relations Team can assist your bakery to become compliant with the relevant Workplace Health and Safety Legislation, thereby reinforcing safe work practices in order to reduce accidents and injuries in the workplace. Some of the areas of Workplace Health and Safety that the Workplace Relations Team can assist with include:

  • Tailoring the Workplace Health and Safety Manual to your business

  • Developing Workplace Health and Safety Management systems for the Baking Industry

  • Developing Safety Plans and Strategies

  • Risk Management

  • Workers’ Compensation and Rehabilitation

  • Specialist Workplace Health and Safety Training Services – for example manual handling, risk management, and incident management and investigation.

If you would more information about how the Workplace Relations Team
can assist your business, please contact the office on (07) 3899 6100.


e: nbia@nbia.org.au p: +61 73899 6100 f: +61 73399 3935 a: Unit 5, 54 Riverside Place, Morningside Queensland 4170, Australia

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